Terms And Conditions
Welcome to Crystal Remit. These terms and conditions outline the rules and regulations for the use of Crystal Remit’s services. By accessing this website and using our services, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website or services.
1. Introduction
Crystal Remit is a remittance company based in Melbourne, Australia, providing money transfer services to various international destinations.
2. Eligibility
By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
3. Registration
To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.
4. Services
Crystal Remit offers international money transfer services. The transfer amount, fees, and exchange rates will be disclosed before you confirm the transaction. All transfers are subject to the availability of our service partners and compliance with local laws.
5. Fees and Charges
Service fees and charges will be displayed before completing a transaction. By confirming the transaction, you agree to pay the stated fees and charges. Fees may vary based on the destination, transfer amount, and payment method.
6. Exchange Rates
The exchange rates used for your transaction will be provided at the time of the transaction. Exchange rates may fluctuate, and the rate at the time of your transaction will apply.
7. Payment Methods
We accept various payment methods, including bank transfers and credit/debit cards. You must ensure that you have sufficient funds to cover the transaction and any associated fees.
8. Transaction Limits
Crystal Remit may impose limits on the amount you can transfer per transaction and within a specific period. These limits are subject to change based on regulatory requirements and our internal policies.
9. Compliance and Verification
We are committed to complying with all applicable laws and regulations, including anti-money laundering (AML) and counter-terrorism financing (CTF) laws. You agree to provide any necessary information for verification purposes.
10. Cancellations and Refunds
Once a transaction is initiated, it cannot be cancelled. Refunds will only be provided in cases where the transaction fails to be delivered due to our fault. Refunds will be processed using the original payment method.
11. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
12. Limitation of Liability
Crystal Remit will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services. Our liability is limited to the amount of the transaction in dispute.
13. Governing Law
These terms and conditions are governed by the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Australia.
14. Changes to Terms and Conditions
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised terms.
15. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Crystal Remit PTY LTD
Ground Floor, 470 St Kilda Road,
Melbourne, VIC 300, Australia
info@crystalremit.com
By using Crystal Remit’s services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing Crystal Remit.